Due to Amazon policy, sellers cannot get buyers’ order information directly. AMZFinder, however, can accurately match reviews with orders, through which sellers can contact buyers to handle negative reviews in a timely fashion.
The matching accuracy of AMZFinder is among the highest of all seller tools on the market. This is thanks to the unique fully automatic review and order matching system. The tool is completely stable and safe to use.
Unlike other clients that tell you to manually match reviews with orders, AMZFinder automatically matches each review with the corresponding order. This provides a direct point of contact with the buyer while also greatly cutting down on the time spent doing so.
AMZFinder can sync all reviews and there is no limit on the number of listings. You can use one account to manage reviews from across multiple marketplaces.
AMZFinder has a sleek and clean user interface. It displays the most critical information based on the feedback from experienced users. Both beginners and big sellers alike find it easy to use.
AMZFinder syncs reviews of all listings in a clear and easy-to-understand way. You can view buyer IDs, orders, pictures, detailed descriptions and corresponding listing links.
Each day, AMZFinder generates an email report on reviews and corresponding orders so you can monitor and handle reviews in a timely fashion.
All reviews are classified into 5 levels according to the actual rating. They are then marked with different statuses in your AMZFinder dashboard so you can spot the urgent reviews that need your attention most.
Once the review is matched with the order ID, you can contact and write messages directly to the buyer by one click.
By clicking reply in each review, you are able to give quick feedback.
All reviews will be marked with either Processing, Pending, Unable to Process or Done, which can help you to monitor the progress of each review.
AMZFinder allows you to filter reviews by SKU, ASIN, order ID, or marketplace so you can prioritize reviews when dealing with large orders.
AMZFinder supports 9 marketplaces including North American (US, CA), European (UK, DE, FR, IT, ES), Japan and Indian.